Service

COMMERCIAL TRUCK SERVICE

Commercial Trucks need to stay on the road to move your business. And it has become a very technical process. That’s why Vanguard Truck Centers invests in the best factory trained technicians, knowledgeable service advisors, the latest diagnostic tools and solid IT technologies and networks. From preventative maintenance to major repair, on all major brands of commercial trucks, count on us to keep your business moving.

UPTIME

Not just a program. It's a mission.

Vanguard is 100% committed to the implementation and execution of Uptime processes. An efficient service process equates to Uptime and Uptime equates to increased revenue for your business. Mack and Volvo Uptime Certification is something dealers have to earn and work to retain. Vanguard Truck Center locations in Flagstaff AZ, Phoenix AZ, Adairsville GA, Augusta GA, Commerce GA, Savannah GA, Austin TX, as well as Houston Mack and Houston Volvo in TX have completed certification and all other locations are currently implementing procedures and processes in pursuit of certification.

Prompt checkin and assesment of vehicle status with initial diagnostics within two hours.

You can stay in the loop with direct communication using the optional ASIST program.

Repairs determined to take less than 4 hours are routed to dedicated UPTIME Bays preventing short jobs from waiting behind longer jobs.

Trucks requiring advanced diagnostics and repairs are routed to an Advanced Bay. As soon as information is available, you’ll be advised regarding anticipated repair time and costs.