---

Refuse Day a Big Success in Tucson

Vanguard Truck Center of Tucson hosted a Refuse Day at the dealership on December 8, 2010.  Local municipalities and large refuse companies from around Tucson and southern Arizona were invited to attend a steak luncheon and presentations by Nick Hockett, Tucson’s New Fleet/Municipality Truck Salesman; Merle Gossman, Dadee Manufacturing LLC sales representative; and James Waterbury, Mack Truck’s Pacific District Manager.

From left to right:  Todd Jarkovsky, Saguaro Environmental Services; Jim Waterbury, Mack Truck Pacific District; Merle Gossman, Dadee Manufacturing; Chris Anderson, Vanguard – Phoenix New Truck Sales; Nacho Blanco, City of Sierra Vista, AZ; Tom Lyons, Vanguard - Phoenix New Truck Sales Manager; Bob Charlton, Pima County, AZ; Ramon Chavarria, Vanguard – Tucson GM; Nick Hockett, Vanguard – Tucson Fleet/Municipality Truck Sales; Ralph Ortega, City of Safford, AZ; Darren Stensby, City of Sierra Vista, AZ; and Jesse Morales, City of Douglas, AZ.

James informed everyone present about the many benefits of using such Mack refuse trucks as the GU713, GU813, LEU613, and MRU613 lines; as well as the advantages of Mack’s SCR, M7/M8 engines, and the many other benefits that Mack Trucks can offer local government and other large refuse fleets. 

Nick then spoke more in depth about the advantages of the TerraPro Natural Gas line of trucks and emphasized the cost savings that could be realized by converting to these trucks. He also covered Mack’s warranty and extended warranty programs and the various purchasing cooperatives available in the State of Arizona.

Merle also gave a presentation on the line of refuse bodies they can provide at Dadee Manufacturing, an ASL company located in Phoenix, AZ who manufactures the Scorpion line of ASL that’s specially designed to stand up to heat of the Arizona deserts.

 

The Refuse Day luncheon was well received by the representatives from twelve area municipalities and one of the local refuse businesses.  Once the lunch and presentations were completed, attendees were given the opportunity to watch a demonstration of the capabilities of a decked out LEU613 complete with a Dadee Scorpion ASL body installed. The demonstration was a huge success and went a long way towards completing the Refuse Day’s goal of helping to expand Mack Truck’s presence in the Southwest.

 

-- By Joyce Sunderland, Vanguard Truck Center of Austin

 

---

What is it?
Selective Catalytic Reduction is Mack and Volvos chosen technology to produce high performance, fuel efficient engines while reducing environmental impact by delivering near-zero emissions as required by 2010 EPA regulations.  There is a lot of information, as well as mis-information, out there about SCR.  We can help you sort it out.

Vanguard Truck Centers has invested nearly half a million dollars in SCR demonstrator trucks, diagnostic and testing equipment, training, and education programs.  Please contact our New Truck Department at any Vanguard Truck Center location.  Our trained Sales Consultants will be happy to answer your questions and review the benefits of SCR technology from Mack Volvo.

Two other excellent sources of information can be accessed at:

www.volvoscr.com
www.mackscr.com

 

---

OCTOBER 8, 2010 - PHOENIX STORM DAMAGE REPAIRED

Power has been restored and the storm damage from October 6 on phone and computer systems has been repaired.  The dealership is fully functional again.  We want to thank our customers and business partners for your patience and assistance during the down time.

Click the storm picture for a larger view.

 

---

Service Publications

Customers often contact Vanguards’ Service Departments inquiring about Service Bulletins and other Service related literature.  Both Mack and Volvo Trucks North America have many publications available on their websites.  New Service Bulletins are posted for only 30 days.  However, both Mack and Volvo offer online email subscription services that automatically send new bulletins to your email whenever they become available.

For more information on these services, please visit the links below.

Mack Trucks Service - Volvo Trucks North America Service

 

---

Chassis sold from Austin comes back for a visit

Everyone loves Fire Trucks

A bodiless chassis sold from Vanguard Truck Center of Austin’s inventory returned to the dealership for a visit to show off its new body on May 13th, 2010. The 2009 Mack GU813 chassis was purchased by the Schroeder, TX VFD in December 2009, and is slated to become the department’s second water tanker truck.

After some extensive body work by Westex Fire Apparatus, the truck is ready to go to its new home and help fight home & brush fires in the small town of less than 4,000 people located approximately 15 miles west of Victoria, TX.

 

Raymond Bednorz, Schroeder Volunteer Fire Department president; and Dave Neil, Schroeder Volunteer Fire Department vice president/treasurer are proud to show off their newest addition to their firefighting arsenal.

 

 

According to Raymond Bednorz, president of the Schroeder Volunteer Fire Department, the chassis is now equipped with a 3,000 gallon water tank with an electronic-assist pump panel, all-LED emergency lighting, a 100-decibel siren, will carry two 150 foot sections of 1 ½” fire hose and has a connection for 2 ½” hose. The pump system on the truck is also set up to siphon water from non-hydrant sources such as creeks, ponds, and swimming pools. The chassis and body purchase was funded by a grant from the Texas Forest Service’s Rural Volunteer Fire Department Assistance Program.

 

-- By Joyce Sunderland - Vanguard Truck Center of Austin

 

---

Tucson Mobile Service

Vanguard Truck Center of Tucson is proud to announce our Mobile Technician Service.

Our highly trained mobile staff brings many years of experience working with Heavy Duty and Medium Duty Trucks, combined with years of "Road Call" service background.

Our Mobile Service Truck is fully stocked and equipped with common parts, tooling and diagnostic computer technology from truck manufacturers, engine manufacturers and drive train component suppliers.

Including additional Technical Service Support from Mack-Volvo 24 hours a day, Vanguard Truck Center of Tucson is equipped to keep you up and running.

With availability for scheduled service or emergency road side breakdown assistance or repair, day or night Vanguard Truck Center of Tucson is there when you need us. Call David at (520) 609-5232

TUCSON NOW OPEN ON SATURDAY FROM 8:00 AM TO 2:00 PM 

 

---

Nissan Diesel America Announces Name Change

Nissan Diesel America announced that their company name will become UD Trucks North America, Inc. effective May 1, 2010. UD Trucks North America and the UD Trucks brand of medium-duty diesel trucks is now one of the Volvo Group brands in North America.

You can view the PRESS RELEASE or visit http://www.udtrucksna.com for more information.

In March 2010, Vanguard Truck Centers announced the acquisition of UD Truck franchises in our Phoenix and Tucson locations.  Both locations provide full Parts, Service and Authorized Warranty and the Phoenix location offers new UD Truck Sales.  Vanguard is excited to supplement our product offering with this high quality Medium Duty line of trucks.  Please see our Phoenix or Tucson location pages for contact information.
 

 

---

  Vanguard Truck Center of Tucson hosts the Ultimate Open House

Vanguard Truck Center of Tucson hosted an Open House event on Wednesday, March 24th 2010 in celebration of customer loyalty and new management.  New General Manager, Ramon Chavarria, would like to thank all customers, vendors  and employees for participating and making it such a great event and for the support of the dealership. See a list of participating vendors and business partners.

Nearly 200 visitors and 18 vendors came to the event and were well fed by local restaurant favorite Los Portales. Representatives from many industry wide vendors and local business partners were on hand for training sessions and questions.

A golf outing for two at the Westin LaPaloma Resort & Spa and a 32" LCD TV were up for grabs as Grand Prizes in separate "High Hand" card drawings.  Cards where collected by customers at each vendor booth.  All visitors received a "goodie bag", which included vendor and dealership special promotions, as well as tickets for door prizes. 

Events included facility tours highlighting the dealerships "Full Service" capabilities.  The Arizona Highway Patrol set up between a 2010 GU713 Mack and a 2010 Volvo 780 and participated in walk around demonstrations and fielded questions about new regulations. 

Thanks again to everyone for making this a wonderful event.

 

---

Vanguard Truck Centers now representing UD Trucks in Arizona

Vanguard Truck Centers is proud to announce the acquisition of UD Truck franchises in our Phoenix and Tucson locations.  Both locations will provide full Parts, Service and Authorized Warranty and the Phoenix location will offer new UD Truck Sales.  Vanguard is excited to supplement our product offering with this high quality Medium Duty line of trucks.  Please see our Phoenix or Tucson location pages for contact information.

 

---

Vanguard Truck Centers embrace Video Communication Technology

Going 'GREEN', Maintaining face to face communication and reducing cost at the same time

Vanguard's senior management team understands the value of face-to-face communication with dealership personnel across the country. While monthly travel for executives to hold meetings was very valuable, it was also a drain on time and money.

In accordance with the Vanguard mission and values for leading trends and ingenuity, Vanguard implemented Lifesize video communications. It's been a great success.  In addition to camera based face to face high definition video, the system also allows 'on screen' computer desktop presentation for report review during meetings, as well as computer based training presentation.

In addition to the cost savings, it is estimated that Vanguard saved over 135,000 lbs of CO2 in 1 year just by reducing travel.

 

For more information, see the case study at LifeSize Communications.

 

---

New Facility in Austin Texas

If you are in the Austin area please visit us at our new facility.

• Details on Vanguards' New Austin Texas Truck Dealership
• New Dealership News Release (PDF)

 

---

Computer Laser Alignment introduced in Phoenix

Vanguard Truck Center of Phoenix recently introduced a new service to our customers - computer laser alignment.  The Bee Line alignment rack fills a void that previously existed in the Phoenix dealership.  Technicians have received in-depth training on the rack and how to diagnose problems.

This rack is the newest model available and is equipped with laser alignment technology.  It is extra long to accommodate Prevost busses and other coaches. 

Over the road drivers will benefit greatly from alignment by increasing fuel mileage and reducing tire scrub, in turn extending tire life by 30%. The alignment service allows techs to detect larger problems also, that may lead to more costly repairs down the road.  

 

---

Refuse Day a Big Success in Tucson

Vanguard Truck Center of Tucson hosted a Refuse Day at the dealership on December 8, 2010.  Local municipalities and large refuse companies from around Tucson and southern Arizona were invited to attend a steak luncheon and presentations by Nick Hockett, Tucson’s New Fleet/Municipality Truck Salesman; Merle Gossman, Dadee Manufacturing LLC sales representative; and James Waterbury, Mack Truck’s Pacific District Manager.

From left to right:  Todd Jarkovsky, Saguaro Environmental Services; Jim Waterbury, Mack Truck Pacific District; Merle Gossman, Dadee Manufacturing; Chris Anderson, Vanguard – Phoenix New Truck Sales; Nacho Blanco, City of Sierra Vista, AZ; Tom Lyons, Vanguard - Phoenix New Truck Sales Manager; Bob Charlton, Pima County, AZ; Ramon Chavarria, Vanguard – Tucson GM; Nick Hockett, Vanguard – Tucson Fleet/Municipality Truck Sales; Ralph Ortega, City of Safford, AZ; Darren Stensby, City of Sierra Vista, AZ; and Jesse Morales, City of Douglas, AZ.

James informed everyone present about the many benefits of using such Mack refuse trucks as the GU713, GU813, LEU613, and MRU613 lines; as well as the advantages of Mack’s SCR, M7/M8 engines, and the many other benefits that Mack Trucks can offer local government and other large refuse fleets. 

Nick then spoke more in depth about the advantages of the TerraPro Natural Gas line of trucks and emphasized the cost savings that could be realized by converting to these trucks. He also covered Mack’s warranty and extended warranty programs and the various purchasing cooperatives available in the State of Arizona.

Merle also gave a presentation on the line of refuse bodies they can provide at Dadee Manufacturing, an ASL company located in Phoenix, AZ who manufactures the Scorpion line of ASL that’s specially designed to stand up to heat of the Arizona deserts.

 

The Refuse Day luncheon was well received by the representatives from twelve area municipalities and one of the local refuse businesses.  Once the lunch and presentations were completed, attendees were given the opportunity to watch a demonstration of the capabilities of a decked out LEU613 complete with a Dadee Scorpion ASL body installed. The demonstration was a huge success and went a long way towards completing the Refuse Day’s goal of helping to expand Mack Truck’s presence in the Southwest.

 

-- By Joyce Sunderland, Vanguard Truck Center of Austin

 

---

What is it?
Selective Catalytic Reduction is Mack and Volvos chosen technology to produce high performance, fuel efficient engines while reducing environmental impact by delivering near-zero emissions as required by 2010 EPA regulations.  There is a lot of information, as well as mis-information, out there about SCR.  We can help you sort it out.

Vanguard Truck Centers has invested nearly half a million dollars in SCR demonstrator trucks, diagnostic and testing equipment, training, and education programs.  Please contact our New Truck Department at any Vanguard Truck Center location.  Our trained Sales Consultants will be happy to answer your questions and review the benefits of SCR technology from Mack Volvo.

Two other excellent sources of information can be accessed at:

www.volvoscr.com
www.mackscr.com

 

---

OCTOBER 8, 2010 - PHOENIX STORM DAMAGE REPAIRED

Power has been restored and the storm damage from October 6 on phone and computer systems has been repaired.  The dealership is fully functional again.  We want to thank our customers and business partners for your patience and assistance during the down time.

Click the storm picture for a larger view.

 

---

Service Publications

Customers often contact Vanguards’ Service Departments inquiring about Service Bulletins and other Service related literature.  Both Mack and Volvo Trucks North America have many publications available on their websites.  New Service Bulletins are posted for only 30 days.  However, both Mack and Volvo offer online email subscription services that automatically send new bulletins to your email whenever they become available.

For more information on these services, please visit the links below.

Mack Trucks Service - Volvo Trucks North America Service

 

---

Chassis sold from Austin comes back for a visit

Everyone loves Fire Trucks

A bodiless chassis sold from Vanguard Truck Center of Austin’s inventory returned to the dealership for a visit to show off its new body on May 13th, 2010. The 2009 Mack GU813 chassis was purchased by the Schroeder, TX VFD in December 2009, and is slated to become the department’s second water tanker truck.

After some extensive body work by Westex Fire Apparatus, the truck is ready to go to its new home and help fight home & brush fires in the small town of less than 4,000 people located approximately 15 miles west of Victoria, TX.

 

Raymond Bednorz, Schroeder Volunteer Fire Department president; and Dave Neil, Schroeder Volunteer Fire Department vice president/treasurer are proud to show off their newest addition to their firefighting arsenal.

 

 

According to Raymond Bednorz, president of the Schroeder Volunteer Fire Department, the chassis is now equipped with a 3,000 gallon water tank with an electronic-assist pump panel, all-LED emergency lighting, a 100-decibel siren, will carry two 150 foot sections of 1 ½” fire hose and has a connection for 2 ½” hose. The pump system on the truck is also set up to siphon water from non-hydrant sources such as creeks, ponds, and swimming pools. The chassis and body purchase was funded by a grant from the Texas Forest Service’s Rural Volunteer Fire Department Assistance Program.

 

-- By Joyce Sunderland - Vanguard Truck Center of Austin

 

---

Tucson Mobile Service

Vanguard Truck Center of Tucson is proud to announce our Mobile Technician Service.

Our highly trained mobile staff brings many years of experience working with Heavy Duty and Medium Duty Trucks, combined with years of "Road Call" service background.

Our Mobile Service Truck is fully stocked and equipped with common parts, tooling and diagnostic computer technology from truck manufacturers, engine manufacturers and drive train component suppliers.

Including additional Technical Service Support from Mack-Volvo 24 hours a day, Vanguard Truck Center of Tucson is equipped to keep you up and running.

With availability for scheduled service or emergency road side breakdown assistance or repair, day or night Vanguard Truck Center of Tucson is there when you need us. Call David at (520) 609-5232

TUCSON NOW OPEN ON SATURDAY FROM 8:00 AM TO 2:00 PM 

 

---

Nissan Diesel America Announces Name Change

Nissan Diesel America announced that their company name will become UD Trucks North America, Inc. effective May 1, 2010. UD Trucks North America and the UD Trucks brand of medium-duty diesel trucks is now one of the Volvo Group brands in North America.

You can view the PRESS RELEASE or visit http://www.udtrucksna.com for more information.

In March 2010, Vanguard Truck Centers announced the acquisition of UD Truck franchises in our Phoenix and Tucson locations.  Both locations provide full Parts, Service and Authorized Warranty and the Phoenix location offers new UD Truck Sales.  Vanguard is excited to supplement our product offering with this high quality Medium Duty line of trucks.  Please see our Phoenix or Tucson location pages for contact information.
 

 

---

  Vanguard Truck Center of Tucson hosts the Ultimate Open House

Vanguard Truck Center of Tucson hosted an Open House event on Wednesday, March 24th 2010 in celebration of customer loyalty and new management.  New General Manager, Ramon Chavarria, would like to thank all customers, vendors  and employees for participating and making it such a great event and for the support of the dealership. See a list of participating vendors and business partners.

Nearly 200 visitors and 18 vendors came to the event and were well fed by local restaurant favorite Los Portales. Representatives from many industry wide vendors and local business partners were on hand for training sessions and questions.

A golf outing for two at the Westin LaPaloma Resort & Spa and a 32" LCD TV were up for grabs as Grand Prizes in separate "High Hand" card drawings.  Cards where collected by customers at each vendor booth.  All visitors received a "goodie bag", which included vendor and dealership special promotions, as well as tickets for door prizes. 

Events included facility tours highlighting the dealerships "Full Service" capabilities.  The Arizona Highway Patrol set up between a 2010 GU713 Mack and a 2010 Volvo 780 and participated in walk around demonstrations and fielded questions about new regulations. 

Thanks again to everyone for making this a wonderful event.

 

---

Vanguard Truck Centers now representing UD Trucks in Arizona

Vanguard Truck Centers is proud to announce the acquisition of UD Truck franchises in our Phoenix and Tucson locations.  Both locations will provide full Parts, Service and Authorized Warranty and the Phoenix location will offer new UD Truck Sales.  Vanguard is excited to supplement our product offering with this high quality Medium Duty line of trucks.  Please see our Phoenix or Tucson location pages for contact information.

 

---

Vanguard Truck Centers embrace Video Communication Technology

Going 'GREEN', Maintaining face to face communication and reducing cost at the same time

Vanguard's senior management team understands the value of face-to-face communication with dealership personnel across the country. While monthly travel for executives to hold meetings was very valuable, it was also a drain on time and money.

In accordance with the Vanguard mission and values for leading trends and ingenuity, Vanguard implemented Lifesize video communications. It's been a great success.  In addition to camera based face to face high definition video, the system also allows 'on screen' computer desktop presentation for report review during meetings, as well as computer based training presentation.

In addition to the cost savings, it is estimated that Vanguard saved over 135,000 lbs of CO2 in 1 year just by reducing travel.

 

For more information, see the case study at LifeSize Communications.

 

---

New Facility in Austin Texas

If you are in the Austin area please visit us at our new facility.

• Details on Vanguards' New Austin Texas Truck Dealership
• New Dealership News Release (PDF)

 

---

Computer Laser Alignment introduced in Phoenix

Vanguard Truck Center of Phoenix recently introduced a new service to our customers - computer laser alignment.  The Bee Line alignment rack fills a void that previously existed in the Phoenix dealership.  Technicians have received in-depth training on the rack and how to diagnose problems.

This rack is the newest model available and is equipped with laser alignment technology.  It is extra long to accommodate Prevost busses and other coaches. 

Over the road drivers will benefit greatly from alignment by increasing fuel mileage and reducing tire scrub, in turn extending tire life by 30%. The alignment service allows techs to detect larger problems also, that may lead to more costly repairs down the road.